Frequently asked questions
1. Are your beauty devices suitable for all skin types?
Yes. Most VELLTUM devices are designed to be gentle and suitable for all skin types, including normal, dry, oily, combination, and sensitive skin. We recommend reading the product instructions carefully and performing a patch test if you have particularly sensitive skin.
2. How often should I use beauty devices?
Usage frequency depends on the specific device and treatment type. Most facial care devices can be used several times per week or as directed in the product manual. Regular and consistent use typically provides the best results.
3. How soon can I expect to see results?
Many customers notice improvements in skin appearance, smoothness, and radiance after the first few uses. For lifting, firming, and anti-aging benefits, visible results may become more noticeable with consistent use over several weeks.
4. Are your products safe for home use?
Absolutely. All products available at VELLTUM are designed for convenient at-home use and feature user-friendly controls, safety functions, and detailed instructions to help ensure a comfortable skincare experience.
5. Can I use skincare products together with beauty devices?
Yes. Many of our beauty devices work even better when paired with serums, essences, gels, or moisturizers. Depending on the device, skincare products may help improve comfort and enhance product absorption.
6. Do your devices require batteries or charging?
Most VELLTUM devices feature rechargeable batteries and come with USB or Type-C charging cables. Product-specific charging information can be found on each product page under the specifications section.